We used to meet after work to talk about how to improve the whole model of adding value to the Industry and our clients who entrust us.
We then found the courage to do something about it.
We care about clients!
We care about our people!
We care about you!
We work on need based solutions helping our clients with solutions that improves their business processes.
We believe in conversations with our clients to understand their challenges and subsequently offering them solution that is perfect for them.
> We believe in having the right people for the right job.
> It’s not just about having good ideas – it’s about ensuring the organization we’re working with can deliver the change. This means our clients have to share responsibility for the work.
> Our Consultants should be in business to do themselves out of a job – and that includes us.
> The work is not just fixing or adapting the organisation paying lip service to knowledge transfer – a one week ‘embedding’ phase at end of project, or writing a document – doesn’t cut it.
The only way to do this is to work with the client, learning and doing together, throughout a project.
We call it our ‘campaign against consultancy’.
We started to build COE Global – from scratch – based fully on those beliefs.
We are a lean, extremely well networked organisation.
Our consultants are all independent. They come together – like an experienced crew making a film – to meet the needs of our clients. They know their job, know their own reputation is on the line. They also know that they’ll get more support than if they were working with one of the top consulting ‘brands’.
It means we get practical and pragmatic, and choose the right tools and approaches to do the job. It means that we mix coaching, mentoring, training – and even running parts of the organisation to make the change happen – we call this ‘consultant interims’.
It also means that the client pays less, and gets more experience, than with big firms.
It works rather well, but will always be work in progress.